Online ITIL Diagram Tool

Draw professional ITIL diagram quickly and effortlessly

Draw ITIL diagrams online


Identify the best practices for IT service management by creating an ITIL (IT Infrastructure Library) framework. We provide an online ITIL diagram tool for you to visualize the framework. You can design IT Infrastructure with symbols like service desk, incident, agreement, etc. Example use: Design a service desk infrastructure as part of a business improvement project.

ITIL diagram example

Feature Highlights

Looking for more? VP Online has all the simple and advanced tools you need to diagram your ITIL infrastructure.

Easy Diagramming

Create shapes and connectors with just one drag. Use alignment guide to position shapes precisely when dragging.

MS Office Integration

Instead of copying and pasting static images, embed interactive diagrams in MS applications. Word, PowerPoint, OneNote and Outlook are supported.

Visio Import

Use Visio stencils (.vssx, .vsdx) in your drawing through the import feature. Import your Visio drawing into VP Online and carry on editing.

Export & Print

Share your work with other by printing or exporting diagrams into images (PNG, JPG, SVG, GIF) or PDF.

Draw with Your Own Shapes

Create a palette consisting of your stencils in image formats (e.g. SVG, JPG, PNG, etc) and use them in your design.

Seamless Team Collaboration

Team members can draw collaboratively and simultaneously. They can even edit on the same diagram without ruining others' work.

Much more than a ITIL diagram software

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Create diagrams and charts in a simple and flexible way.

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