Infographic Of Customer References

We are also aware with the importance of consumer feedback. Indeed, it may make or break a deal by reading a customer review online. Today, consumers are searching for feedback and customer interface right before approaching a dealer.

Customer Reference is a person (customer / user) at a company willing to share a positive experience / feedback with one of your products / services.

Thus, customer reference is an integral aspect of the sales cycle, some people might even consider that it is the #1 factor in a purchase decision. Your potential customers are obviously actively investigating, by reading a lot about your product or service from the internet and social media and a long list of online product comparison websites.

How to create a Customer Reference program?

Here are five simple ways to do customer marketing:

• Send product updates and newsletters regularly

• create mobile app for establishing customer product support

• Ask for reviews and recommendations

• Generate customer references

• Reward customers with product discounts or gifts