A customer journey map is a diagram that depicts the stages customers go through when interacting with your company, from brand awareness to buying products to accessing customer service, etc.
Here is a Customer Journey Map example that shows the hospitalize journey. It consists of 4 stages: A & E, hospitalized, leaving and follow-up consultation. The patient's motivation, experience (both positive and negative) and ideas for improvements are documented in the journey map.

Peta Perjalanan Pelanggan Template Specifications:
							
							
							Dapat disesuaikan:
								Templat peta perjalanan pelanggan ini dapat disesuaikan sepenuhnya. Anda dapat mengedit konten, mengganti gambar, mengubah warna, menambah atau menghapus blok desain, dan banyak lagi.
							Dominant Color
											
										Palette
											
										
						        	Dimension
						        	
						        
						        1600 x 900 px
						         
						 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			 
				
			