This is a Customer Journey Map (CJM) example that shows the customer experience involved in online banking password recovery. The journey is found and documented from the angle of a persona who are extremely busy and dislike spending time on banking -related staff. In the journey map, touchpoints, customer activities, customer thinking and feeling, customer experience are documented.
Peta Perjalanan Pelanggan Template Specifications:
Dapat disesuaikan:
Templat peta perjalanan pelanggan ini dapat disesuaikan dalam hitungan menit. Jangan ragu untuk mengedit kontennya, mengganti gambar, mengubah warna, mengubah blok desain, dan banyak lagi.
Dominant Color
Palette
Dimension
1600 x 900 px