This is a Customer Journey Map (CJM) example that shows the customer experience involved in online banking password recovery. The journey is found and documented from the angle of a persona who are extremely busy and dislike spending time on banking -related staff. In the journey map, touchpoints, customer activities, customer thinking and feeling, customer experience are documented.

Peta Perjalanan Pelanggan Template Specifications:
							
							
							Dapat disesuaikan:
								Templat peta perjalanan pelanggan ini dapat disesuaikan dalam hitungan menit. Jangan ragu untuk mengedit kontennya, mengganti gambar, mengubah warna, mengubah blok desain, dan banyak lagi.
							Dominant Color
											
										Palette
											
										
						        	Dimension
						        	
						        
						        1600 x 900 px