Simple Customer Journey Map

Customer Journey Map template: Simple Customer Journey Map (Created by InfoART's Customer Journey Map maker) Customer Journey Map in 5 Phases

This is a Customer Journey Map (CJM) example that shows the customer experience involved in online banking password recovery. The journey is found and documented from the angle of a persona who are extremely busy and dislike spending time on banking -related staff. In the journey map, touchpoints, customer activities, customer thinking and feeling, customer experience are documented.


Online Banking Password Recovery




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Customer Journey Maps Template Specifications:
Customizable:
This customer journey map template can be customized within minutes. Feel free to edit its content, replace image(s), change colors, change design blocks and more.
Dominant Color
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Dimension
1600 x 900 px

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