Customer Journey Template

Customer Journey Map template: Customer Journey Template (Created by InfoART's Customer Journey Map maker) Customer Journey Map Template with Icons

What is the Touchpoints in a Customer Journey Map?

Customer journey maps are usually organized at customer contact points, where customers interact outside the company.


For example, customers may find your business online or in advertisements, view ratings and reviews, visit your website, shop at your retail store or contact your customer service. This may seem like a long list, but these are just a few of your touchpoints! Identifying touch points is an important step in creating a customer journey map and ensuring that your customers are satisfied with each step.


Customer Journey Map Example


Each stage is the main goal that your custom is striving to achieve throughout the journey. Instead of internal process steps, you should build a customer journey map that contains stages that represent the customer's goal-oriented journey.


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Customer Journey Maps Template Specifications:
Customizable:
This customer journey map template can be fully customized according to your needs whether it's about content, colors, layouts, design blocks, or any other design elements.
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Dimension
1600 x 900 px

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