Customer Journey Template

Customer Journey Template Customer Journey Map Template with Icons Editar este modelo
View this page in: EN TW CN

What is the Touchpoints in a Customer Journey Map?

Customer journey maps are usually organized at customer contact points, where customers interact outside the company.

For example, customers may find your business online or in advertisements, view ratings and reviews, visit your website, shop at your retail store or contact your customer service. This may seem like a long list, but these are just a few of your touchpoints! Identifying touch points is an important step in creating a customer journey map and ensuring that your customers are satisfied with each step.

Customer Journey Map Example

Each stage is the main goal that your custom is striving to achieve throughout the journey. Instead of internal process steps, you should build a customer journey map that contains stages that represent the customer's goal-oriented journey.

Mapas do percurso do cliente Template Specifications:
Este modelo de mapa do percurso do cliente pode ser totalmente personalizado de acordo com as suas necessidades, quer se trate de conteúdo, cores, layouts, blocos de design ou quaisquer outros elementos de design.
Dominant Color
1600 x 900 px

Crie designs bonitos em tempo real

Não é necessário cartão de crédito. Sem contratos para cancelar. Sem downloads. Sem custos ocultos.