Customer Journey Map template: What is Customer Journey Mapping? (Created by InfoART's Customer Journey Map maker) Nice, Isometric Style Customer Journey Map

What is Customer Journey Mapping?

Customer journey is the journey of a potential customer through all available channels and different contact points of the product, brand or company (contact point) until he has implemented the expected target action. The customer's journey can be extended for hours or days.


  • The main target action is to purchase, order or inquire.

  • A touchpoint is any kind of touchpoint between a customer and your business, from classic ads (ads, TV or radio ads, etc.) to online marketing campaigns, to friends' comments or comments on information on a website.

  • Available channels such as telephone, Internet, branch, marketing communication and service interaction.

Online Travel Agency | Customer Journey Mapping Template


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Customer Journey Maps Template Specifications:
Customizable:
This customer journey map template can be fully customized to fit your needs. Feel free to edit the content, replace image(s), change colors, add or remove design blocks and more.
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Dimension
900 x 1600 px

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