This is a Customer Journey Map (CJM) example that shows the customer experience involved in online banking password recovery. The journey is found and documented from the angle of a persona who are extremely busy and dislike spending time on banking -related staff. In the journey map, touchpoints, customer activities, customer thinking and feeling, customer experience are documented.
Customer Journey Karten Template Specifications:
Anpassbar:
Diese Customer Journey Map-Vorlage kann innerhalb weniger Minuten angepasst werden. Fühlen Sie sich frei, den Inhalt zu bearbeiten, Bilder zu ersetzen, Farben und Designblöcke zu ändern und vieles mehr.
Dominant Color
Palette
Dimension
1600 x 900 px
