Simple Office Assistant Resume
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Dominant Color
Palette
Dimension
827 x 1169 px
Kirsten Chapman
OFFICE ASSISTANT
2956 Melrose Street Moses Lake WA 98837
509-898-8000
Profession Summary
Initially reviews correspondence and makes recommendations on the possible courses of action.
Receives mail and other forms of correspondence in behalf of the respective departments.
Develops modifies and maintains filing or documentation practices.
Tracks and records inventory of supplies and order status.
Prepares and maintains reports of records including statistical and quantitative data.
Extremely organized and attentive to detail.
Work Experience
Education
Bachelor of Arts in Business
Associate Degree in Office Administration
Duties and Responsibilities
Receptionist 2011-Now
Maintained work schedule for two senior executives including travel plans and teleconference meetings.
Managed front reception desk by answering phones greeting and directing visitors and responding to email inquiries.
Created new system for receiving and filing physical mail and fax documents that improved efficiency and eliminated delays in time-sensitive issues.
Awarded Employee of the Month twice and received highest possible score during the annual performance review.
Answered incoming calls from customers to create orders resolve issues initiate refunds and modify account information.
Listened calmly to complaints and resolved issues in a professional and accommodating manner.
Volunteered for overtime shifts to provide additional support during holidays.
Courses
Certified- Office Assistant International Association of Administrative Professionals.
Certified Legal Assistance
Certified Organizational Administration
Certified MS Office
