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Simple Office Assistant Resume

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Kirsten Chapman


2956 Melrose Street Moses Lake WA 98837


[email protected]

Profession Summary

  • Initially reviews correspondence and makes recommendations on the possible courses of action.

  • Receives mail and other forms of correspondence in behalf of the respective departments.

  • Develops modifies and maintains filing or documentation practices.

  • Tracks and records inventory of supplies and order status.

  • Prepares and maintains reports of records including statistical and quantitative data.

  • Extremely organized and attentive to detail.

Work Experience


Bachelor of Arts in Business

Associate Degree in Office Administration

Duties and Responsibilities

Receptionist 2011-Now

  • Maintained work schedule for two senior executives including travel plans and teleconference meetings.

  • Managed front reception desk by answering phones greeting and directing visitors and responding to email inquiries.

  • Created new system for receiving and filing physical mail and fax documents that improved efficiency and eliminated delays in time-sensitive issues.

  • Awarded Employee of the Month twice and received highest possible score during the annual performance review.

  • Answered incoming calls from customers to create orders resolve issues initiate refunds and modify account information.

  • Listened calmly to complaints and resolved issues in a professional and accommodating manner.

  • Volunteered for overtime shifts to provide additional support during holidays.


Certified- Office Assistant International Association of Administrative Professionals.

Certified Legal Assistance

Certified Organizational Administration

Certified MS Office

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