Use Multiple System Boundaries for Use Cases

  • Provides a use case view of the entire end-to-end process

  • Capture the multiple systems needed to support the complete user experience

  • Highlight roles that must use multiple systems to do their jobs ("swivel chair" user experience)

  • Bring attention to the interfaces (automated or manual) that must exist to exchange data between systems

  • Show the complexity of interconnecting systems at a high level - can be used as a communication tool with business stakeholders and implementers

References

What is Use Case Diagram?

Free Use Case Diagram Tool

Use Case Diagram Tutorial

Use Case Diagram Templates and Examples

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