Critical to Quality Tree Example: CTQ Example for Coffee Making

The best way to understand Critical to Quality Tree is to look at some examples of Critical to Quality Tree and start drawing your own. You can now modify the Critical to Quality Tree example below using Visual Paradigm's online Critical to Quality Tree tool.

What is Critical to Quality Tree?

A Critical to Quality Tree (CTQ Tree) shows what the customers need and how the needs can be addressed. The process of developing a CTQ tree involves: (1) Identify customers (2) Solicit Voice of Customers (3) Translate the data into Critical to Client measures. (4) Determine how well your organization's process needs to do to meeting those measures (5) Set parameters for your internal processes.

How to create a Critical to Quality Tree?

Visual Paradigm Online features a Critical to Quality Tree tool and a set of pre-made Critical to Quality Tree templates. You can create a diagram from a template or from scratch by following the steps below:

  1. Create a blank Critical to Quality Tree.
  2. Replace the text in the template to fit your need. You can add additional shapes into the diagram as well.
  3. Save your finished work (File > Save as) to our cloud repository for future access, or to export your diagram as image (JPG, PNG, PDF, SVG, etc) and share it with your co-workers.

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