在线客户旅程地图

获得有助于识别和实施以客户为中心的计划的综合见解

Customer experience made visible


Customer Journey Mapping is emerging as a key tool for managing user experience programs that creates a holistic view of customer experience by visualizing data points from across groups and different stakeholders into an integrated map structure. It combines two powerful instruments: storytelling and visualization for helping your business to understand and address customer needs.


Customer Journey Mapping facilitates the studying of customer experience by modeling their thoughts and feelings through the touchpoints, which are the points of interactions that might alter the way the customers feel about a product, brand, business or service, empowering businesses to make value-driven decisions based on a customer experience model.


Let's get started!

集客户旅程地图及其他图表工具于一身

现在就开始

免费绘图,立即开始

免费绘图,立即开始

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