Business Concept Diagram Example: Helpdesk System


This is a Business Concept Map for a helpdesk system. It shows how the helpdesk agents provide supporting services to customer via the use of various services and channels such as email, ticket system, phone call, etc. You can easily create Business Concept Maps with Visual Paradigm Online.

What is Business Concept Diagram?

Business Concept Diagram is a less formal and rigorous high-level representation of business processes and organization structure for business audience. The beauty of a Business Concept Diagram is that complex concepts and ideas are all depicted as image icons, making it a useful means for bsuiness communications and brainstorming.

Why Business Concept Diagrams?

A business concept diagram is a conceptual structure that explains how the company operates, provide services and products, and how it intends to achieve its goals. All the business processes and policies that a company adopts and follows can be included visually in the diagram in a less formal and rigorous way.

It can be difficult for people to navigate through countless lines of textual description. People say a picture is worth a thousand words. Effective business concept diagram convey a lot more information in a relatively small space to your business statement or business case. Business Concept Diagrams are used as a powerful tool to allow people to easily digest the business scenario through the use of visual structure with the proper use of blocks, color coding and etc., the business scenario and case can be transformed into memorable, attention-grabbing and even persuasive graphics.

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