This is a Customer Journey Map (CJM) example that shows the customer experience involved in online banking password recovery. The journey is found and documented from the angle of a persona who are extremely busy and dislike spending time on banking -related staff. In the journey map, touchpoints, customer activities, customer thinking and feeling, customer experience are documented.
Mapas de recorrido del cliente Template Specifications:
Personalizable:
Esta plantilla de mapa de ruta del cliente se puede personalizar en cuestión de minutos. Siéntase libre de editar su contenido, reemplazar imágenes, cambiar colores, cambiar bloques de diseño y más.
Dominant Color
Palette
Dimension
1600 x 900 px
