A customer journey map is a diagram that depicts the stages customers go through when interacting with your company, from brand awareness to buying products to accessing customer service, etc.
Here is a Customer Journey Map example that shows the hospitalize journey. It consists of 4 stages: A & E, hospitalized, leaving and follow-up consultation. The patient's motivation, experience (both positive and negative) and ideas for improvements are documented in the journey map.
Mapas do percurso do cliente Template Specifications:
Personalizável:
Este modelo de mapa do percurso do cliente pode ser totalmente personalizado. Pode editar o conteúdo, substituir imagem(ns), alterar cores, adicionar ou remover blocos de design e muito mais.
Dominant Color
Palette
Dimension
1600 x 900 px
