Business Process Diagram Example: Patient Business Process


This BPM example shows swimlanes for the Doctor's Office and a Patient. The flow starts from when the patient's illness occurs, goes through setting up an appointment, getting prescription and receiving medicine. Both lanes have start and end events. Message flows are also shown along with Sequence flows. Several tasks are shown and annotation are shown as the message flows.

To edit this BPMN template, Click Use this Template, then change the content to your liking.

What is Business Process Diagram?

Business Process Modeling Notation (BPMN) (also called business process diagram, or BPD in short) is a visual modeling language for representing business process model graphically. BPMN maintained by the Object Management Group is a widely accepted standard of business process modeling. It is used by both technical and business users. BPMN is also a technical standard that provides a mapping between the graphics of the notation to the underlying constructs of execution languages. BPMN is designed to be readily understandable by all business stakeholders. These include the business analysts who create and refine the processes, the technical developers responsible for implementing them, and the business managers who monitor and manage them.

Why BPD?

  • Visualize a clear understanding of how the process works for both technical and non technical stakeholders;
  • Identifies and eliminates possible redundancies and inefficiencies for process improvement
  • Assist in analyzing your processes to identify and test (by simulation) possible improvements
  • Illustrate and contrast As-is (the baseline) against the To-Be (Target) process model for identifying possible business improvements;
  • Help manage the execution of your business processes;
  • Collect data from your business processes to help identify issues that need to be improved; and

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