A customer journey map is a diagram that depicts the stages customers go through when interacting with your company, from brand awareness to buying products to accessing customer service, etc.
Here is a Customer Journey Map example that shows the hospitalize journey. It consists of 4 stages: A & E, hospitalized, leaving and follow-up consultation. The patient's motivation, experience (both positive and negative) and ideas for improvements are documented in the journey map.
Customer Journey Maps Template Specifications:
Customizable:
This customer journey map template can be fully customized. You can edit content, replace image(s), change colors, add or remove design blocks and more.
Dominant Color
Palette
Dimension
1600 x 900 px
